Executive Summary
Enterprise Customer Success & Operations executive with 20+ years spanning construction, IT implementation consulting, and Industrial IoT/RTLS solutions delivery. Co-founded IoEworX Corporation in 2015, scaling it from zero to $7.6M in revenue and architecting a 40+ client end-user adoption framework that drove a 75% increase in software adoption and 100% renewal rates on annual support contracts — while reducing manual errors by 30%+ through CRM and SaaS administration. Proven track record as subject-matter expert on mission-critical deployments for global enterprises including Glencore (Kidd Creek Mine), Vale Canada, Freeport-McMoRan (Climax Molybdenum), and ExxonMobil, delivering high-availability RTLS architectures, wireless infrastructure migrations, and worker-safety systems that generated millions in ROI and extended site operational life by nearly a decade. Two Bachelor's degrees from Oklahoma State University (Management and Business Administration) underpin a career built on translating complex technical solutions into clear, actionable outcomes for executives and end users alike. Currently expanding into Salesforce Administration and Agentforce (AI) specialization — a natural extension of a career spent making meticulous, technical work simple, scalable, and human-centered. Outside of work: a proud father, Cherokee Nation citizen, and 200-hour certified yoga instructor who believes in working to live, not living to work.
My Philosophy
I am passionate about using my knowledge and skills to make a positive impact in everything I do. Looking back at my life and career, I aim to create meaningful experiences with lasting impressions. Throughout the next several pages you'll find out about my background as well as the path I seek to accomplish, both professionally and personally.
This is also a place where you can learn about my character, values, aspirations, and family.
Please note this site is constantly under construction and evolving to include the most current information.
Click the links below to navigate pages about me. You may find others that are password protected for privacy.