Work History
This page is designed to be more playful than a pitch to professionalism, because hopefully an idea of how I conduct myself was conveyed within resume/cover letter, examples of work, or on one of my external profiles.
That said, I take my work seriously and with the utmost pride although believe it's only worth working with people that appreciate reasons to laugh and smile while rolling up their sleeves. Enjoy!!
Button down OFF. Deployment mode ON. Implementation into IT closets in clean spaces at CDMO facility.
Remotely reducing digitalization gap of data. Déjà vu.
Still looking for pic of conditions before reorganizing to my standards after first site visit.
Not shy toward hard work to achieve results visualized in my mind.
Decision time.....work full-time and go to college or get certificates..
Using tools available - shifting from pen and paper to computer.
Clicking the image will take you to website.
"Grip It and Rip It" - Ask for Dave! Click the image to view website in a new window.
When you give Gemini an old picture and prompt with several iterations but it still makes you look grumpy...
2015 - 2026
Co-Founder / Software Implementation Consultant
Co-Founding IoEworX, gave lessons not only that developed my professional expertise but also created a new chapter of personal goals. My role consisted of everything from tidying the office to taxes and all in between although the primary focus is always ensuring highest-quality deliverables to our customers.
Regularly, I led teams of senior technical deployment specialists in creating systems with many moving parts for various uses cases driven by clients. I also leveraged a conglomerate of different technologies into day-to-day operations, set up an international distribution hub that received and shipped hazardous materials, and generated custom documentation used from pre to post-sale.
For more information - please see LinkedIn recommendations or ask about references/redacted examples of work.
Professional Services Manager
My 3 months at Closets by Design, as a second job, provided the opportunity to validate an ability to oversee two installation managers, a fleet of 16 vans and over 30 installers, while handling more than 50 residential installations each week. This role challenged me to navigate and resolve previous engagements that required attention, ultimately leading me to make the decision to resign. While it was a demanding experience, I learned important lessons in leadership and adaptability that I will carry with me onto my future endeavors.
2012 - 2015
Project & Warehouse Manager
Facility Care Services & Mod Squad were two separate entities owned by husband and wife and created to segment branches of the business that serviced different customers. My employment also went through two phases before parting ways to start IoEworX Corporation. I gained valuable insights into the corporate and product distribution environments and interacted with project owners as their primary liaison as well as furthered my knowledge of project management. This opportunity allowed me to identify that my passion is developing systems for efficiency, learn about the project management lifecycles according to PMP guidelines, refine my writing skills, utilize Human Resources minor while transitioning a team into new roles, and understand the nuances of account ownership beyond sales and service.
Director of Operations
I left FCS for about 8 months to take a position with Banning IT Services that was a start-up SDVOSB I facilitated through an acquisition to provide service for its VA contracts. This opportunity allowed me to couple my knowledge of communications technology, field service, learn about passive RFID and barcodes, and collaborate with executives.
2007 - 2011
Project Manager (in training)
For about 6 months I worked for Manning Group that in the process of growing from commercial FF&E installations company to obtaining a Techno certified dealership credentials with a small fleet of box trucks, vans, and service trucks. I left this position to move from MST to CST and get closer to family but the brief employment in a growing small business left a lasting impact on me.
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Order Processing and Picker
I temporarily worked at Amazon's first fulfillment center in Arizona after experiencing of a lay off due to the dissolution of an organization. This exposure to large scale distribution and order processing in a 1,000,000 sq ft facility with hundreds of thousands of shipments in/out bound each week eventually proved useful when co-founding IoEworX.
Lead Installer / Project Manager
Plateau Office Systems offered a spring board into operations from mainly having a sales and support foundation. This position allowed me to grow from the ground up and develop an ability to transfer technical know-how into articulating complexities of turnarounds that spanned a depth of stakeholders. Near the end of my employment here is when I decided to finish go back to college.
2005 - 2007
B2B Sales Rep / Territory Manager
Originally starting with Millennium 3 Technologies aka M3T in Nevada, I work toward a relocation and cultivated skills that allowed shifting from mostly a B2C background into B2B. Transitioning to its Arizona headquarters gave my first opportunity to experience managing others remotely.
2004 - 2005
Account Manager
GroGreen inspired my love for horticulture and customer satisfaction. These two were coupled in my mind because one is synonymous to the other...having a pretty lawn and landscape = happy client. Even to this day neighbors ask about my yard from the hard skills developed in my position but the soft skills are just as important. This position laid the framework required to succeed in customer success roles.
2002 - 2004
Entrepreneur Mentorship
Immediately after high school I took a job with a boss and mentor while deciding if I was going to start college. I was taught what it took to hold a career in entrepreneurship at Plano Custom Golf while still being employed full time with a corporate rep position at International Trucks. Needless to say, my boss wasn't there all the time and someone had to take the responsibility of building clubs, itemizing inventory, and timely order fulfillment. My favorite experience from this period was an opportunity to drive a 911 Turbo GT3 owned by a client that trusted me enough with it before I was 20 years old.
2001
Jack of All - Master of None
While still in high school I worked the next summer and winter for ProTurf Landscapes. My job consisted of maintaining lawn mowing equipment, installing landscapes, light management of both crews, and treating lawns with herbicides. This opportunity led to the position with GroGreen and gave a chance to expand my Spanish fluency beyond an elementary level as well as first exposure to reading blueprints. It was certainly the spark that fueled my curiosity in developing a broad skill set instead of a focus in one specific field.
2000
Associate
The first job I held was with Party City. Experiences ranged from closing up shop, stocking items, customer service, and entering the workforce. Essentially, it paid for my RX7 while in high school...and kept me out of too much trouble.
Education
Oklahoma State University | Bachelor of Science, Management
My undergraduate studies provided a strong foundation in literature, language, and critical analysis. The program enhanced my communication skills and nurtured a deep appreciation for the written word.
I minored in Human Resources.
Oklahoma State University | Bachelor of Business Administration
In addition to obtaining a second degree, I worked full time. The experience truly was a challenge that tested my determination to finish what I started as well as triggered a journey centered around life-long learning no matter what obstacles lay ahead.
I minored in Finance.
Certifications and Professional
Development
(In progress) Salesforce Administration and Agentforce Specialist Certification
'25 & ’26 Agentforce Innovator
Double star ranger rank
UNF – AI for Work and Life Certificate & WAVE Salesforce Admin training program 2025 - TACC
MIT Sloan School of Business – Internet of Things: Business Implications and Opportunities
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Project Management Academy PMP bootcamp
AeroScout Trained Solution Engineer Integrating
with Wireless Vendors Certificate
Level I & II Certified Partner Training Program for RTLS and Condition Monitoring
200 HR Baptiste Power Yoga; Yin and Restorative Yoga Certified Instructor
OSHA 10 Safety & Forklift Certification
Skills & Expertise - please excuse the clutter...under construction.
Software Platforms & Tools: Microsoft 365 applications, Google Workspace applications and administration, Slack, SQL, Salesforce.com, various SaaS Solutions And Enterprise software, Windows & iOS, VMware, CRM & SaaS Platforms: Salesforce Service Cloud, Jira Service Management
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Business Environments: Sales Operations, Autonomous And Face-Paced Environments, Start-Up to Large Corporation
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Consulting & Sales Skills: Business Analysis, Pre-sales, Sales Engineering, Solutions & Technical Consulting, Client-facing Strategic Consulting, Executive Communication, Upselling, Partner Relationship Management
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Technical Acumen & Automation: Data Migration, System Configuration, Low-code Platforms, Application Development Platforms, Workflow Automation, Enterprise Technology Platforms, Troubleshooting, APIs, Knowledgebase & Solution Development, Systems Architecture, Cloud-based Platforms, Simplify Complex Instructions
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Infrastructure & Data Technologies: Databases, Application Servers, Solutions Architecture, Networks, Artificial Intelligence Usage & Development (AI), Machine Learning
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Project Management: Software Delivery Life Cycle, SaaS Software Development, Custom On-Premise Enterprise Software Development, FF&E, Construction
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Customer Success & Onboarding: Executive Storytelling, Engagement, Customer Retention, Customer Contract Renewal, Customer Adoption
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Domain Expertise: Sales Enablement, Risk Management, Change Management, Executive Business Reviews, Data Analysis, Advanced Analytics, Business Analysis, Financial Planning And Analysis (FP&A)
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Soft Skills: Adaptability, Analytical Reasoning, Client Empathy, Collaboration & Cross-Functional Communication, Conflict Resolution, Diplomacy, Emotional Intelligence, Problem-solving Mindset, Resourcefulness, Time Management & Prioritization
Industry Expertise: B2B SaaS, Digital Transformation, Industrial IoT, Real-Time Location Systems (RTLS), Workforce Management
Professional Strengths: Entrepreneurial Self-starter, Customer-facing Experience, Execution And Delivery, Relationship Management
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Core Competencies: Business Operations, Customer Success Champion, Software Solution Implementation (SaaS & On-prem Deployments), Post-Sales Support, Revenue Operations, Stakeholder Engagement & Management
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Strategy & Operations: Technology Strategy Development, Program Management, Organizational Change Management
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​​Enablement: Coaching, Program Management, KB (Knowledgebase) Documentation, Various Sales Methodologies, Process Management, Change Management, Business Process Automation & Optimization, Project Management, Technical Trainer, Sales Collateral Creation, RFP Content Development, Industry Research, Prospecting Strategy, Product Roadmaps, Value Proposition
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Data Management, , , Go-To-Market, Integration Support, IT Systems, Meticulous Detail Orientation, Objective Evaluation, , , , , User Management, Vibe Coding, Analytics & Reporting: Data & Reporting